Refund policy

Return & Refund Policy

At Maryabi, customer satisfaction is important to us. Please read our return and refund policy carefully before placing an order.

Returns

We accept returns only for products that arrive damaged, defective, or incorrect.

To request a return, please contact us within 24 hours of delivery with:

  • Your order number

  • Clear photos of the product

  • A brief explanation of the issue

Refunds

Once your request is reviewed and approved, a refund or replacement will be processed accordingly.

Refunds are not applicable for:

  • Used products

  • Opened fragrances

  • Change of mind after delivery

Exchange Policy

Eligible products may be exchanged depending on stock availability.

Delivery Issues

If your package is delayed or lost during shipping, our support team will assist you in resolving the issue with the courier service.

Contact Us

For return or refund assistance, please contact:
support@maryabi.com